Returns Info


If a product does not meet your expectations or should you change your mind, you may cancel your order, (the exception being SPECIAL ORDERS & cut lengths of fabric which we cannot refund) by notifying us within 48 hours of receipt.

Returning an Item

Any item should be returned within 7 working days after receipt. Please,when returning the goods to us,do so promptly, and for your security we recommend using recorded post.

A refund will be made within 30 days of cancellation. Your statutory rights are not affected.

Any item returned must still bear the Faux swing tag.

Please return all items to:

Faux, Universal Works
Unit 61, Mill Mead Industrial Centre
Mill Mead Road
London N17 9QU
England