Returns Info


If a product does not meet your expectations or should you change your mind, you may cancel your order, (the exception being SPECIAL ORDERS & cut lengths of fabric which we cannot refund) by notifying us within 48 hours of receipt.

Returning an Item

Any item should be returned within 7 working days after receipt. Please, when returning the goods to us, do so promptly, and for your security, we recommend using recorded post.

A refund will be made within 30 days of cancellation. Your statutory rights are not affected.

Any item returned must still bear the Faux swing tag.

Please return all items to:

Faux
Unit 5
Haselmere Centre,
Lincoln Way,
London
EN1 1TE